Terms and Conditions

Last Updated: 02/03/2026

Welcome to Rivera Cosmetics (“Rivera”, “We”, “Us”, or “Our”).

These Terms and Conditions govern Your use of our website and the purchase of products from Rivera Cosmetics.

By accessing our website or placing an order, You agree to be bound by these Terms.

If You do not agree, please do not use our website.

 

1. Use of Website

By using this website, You confirm that:

  • You are at least 18 years old, or using the website under supervision of a parent/guardian.
  • You will not use our website for unlawful purposes.
  • You will not misuse, hack, or attempt to damage the website.

We reserve the right to refuse service to anyone at any time.

 

2. Products and Services

Rivera Cosmetics sells skincare and beauty products.

We make every effort to:

  • Display accurate product descriptions
  • Show realistic product images
  • Maintain correct pricing

However:

  • Colors may slightly vary due to screen differences.
  • Product packaging may change without prior notice.
  • We reserve the right to discontinue products at any time.
 

3. Pricing and Payments

  • All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.
  • Prices may change without notice.
  • We reserve the right to correct pricing errors.

Payments are processed securely via third-party payment gateways.

Rivera does not store your credit or debit card information.

 

4. Orders

Once an order is placed:

  • You will receive an order confirmation email.
  • Orders are subject to availability and acceptance.
  • We reserve the right to cancel orders due to:
    • Stock unavailability
    • Pricing errors
    • Suspected fraud
    • Incomplete payment

If your order is cancelled after payment, a refund will be processed.

 

5. Shipping and Delivery

  • Delivery timelines are estimates only.
  • Shipping delays may occur due to courier issues, weather, or high demand.
  • Rivera is not responsible for delays caused by third-party courier services.
  • Customers must provide accurate shipping information.

If incorrect address details are provided, Rivera is not responsible for failed deliveries.

 

6. Returns and Refunds

Refunds and returns are governed by our Refund Policy.

Due to hygiene and safety reasons, opened skincare products may not be eligible for return unless damaged or defective.

Customers must report damaged items within 48 hours of delivery with proof (photos).

 

7. Intellectual Property

All content on this website, including:

  • Logos
  • Brand name
  • Product images
  • Designs
  • Text content
  • Graphics

are the property of Rivera Cosmetics and may not be copied, reproduced, or used without written permission.

Unauthorized use may result in legal action.

 

8. Product Disclaimer

Our products are cosmetic products and are not intended to:

  • Diagnose
  • Treat
  • Cure
  • Prevent any medical condition

Individual results may vary.

Customers with skin conditions should consult a medical professional before use.

Rivera is not responsible for allergic reactions caused by failure to review ingredients.

 

9. Limitation of Liability

Rivera Cosmetics shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Delays beyond our control
  • Misuse of products

Your use of products is at your own risk.

 

10. User Accounts

If You create an account:

  • You are responsible for maintaining confidentiality of login credentials.
  • You are responsible for all activities under your account.
  • We reserve the right to suspend or terminate accounts for misuse.
 

11. Promotional Offers

Promotions, discounts, and coupon codes:

  • Are valid for limited time only.
  • Cannot be combined unless stated.
  • May be withdrawn at any time.
 

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of:

Sri Lanka

Any disputes shall be subject to the jurisdiction of Sri Lankan courts.

 

13. Changes to These Terms

We may update these Terms from time to time.

Continued use of the website after updates means You accept the revised Terms.

 

14. Contact Information

For questions about these Terms:

Rivera Cosmetics
Email: riveraceylon@gmail.com
Phone: +94 77 224 5575
Website: www.riveraceylon.com